Seller Coaching Manager, FBA - Fulfilled by Amazon

DESCRIPTION

FBA Seller Coaching team is looking for an enthusiastic candidate to become part of Fulfilment by Amazon team based in Bratislava.

The Seller Coaching Manager is responsible for his direct reports performance in delivering investigations and coaching to sellers, and for the development of the team. With his team of SMEs and Associates, he supports the Inbound coaching program, identifies coaching priorities with the Program Manager (stakeholder), reviews the coaching results and proposes follow up actions. He looks for opportunities to automatize and simplify, to increase the team output.

Minimum gross monthly salary for this positions starts from 2100 Eur. The final total compensation offered is likely to be higher and will consist of further pay components such as sign on bonus and restricted stock units.

Key job responsibilities
- Managing a team of Seller Coaching specialists, providing leadership and administrative support, focusing on career development;
- Focusing on performance management and operational optimization;
- Driving quality within the Seller Coaching process with regular audits, cooperating with business partners;
- Liaising with tech team to improve Seller Coaching processes;
- Continuous improvements - enforce vendor and product compliance standards with FBA Merchants.

We are open to hiring candidates to work out of one of the following locations:

Bratislava, SVK

BASIC QUALIFICATIONS

• 1+ year as team manager or acting as a manager
• 1+ year with successful experience in driving projects (operations)
• Seller / Vendor / Customer Support experience
• Strong business judgement
• Analytic
• Solution oriented and creative
• Excellent communication skills

PREFERRED QUALIFICATIONS

• The ideal candidate will have experience in analyzing data, seller communication and a strong customer focus.
• He or she will be an inspiring team member and adapt quickly reacting to a changing environment.
• Additionally, he or she will have a background in FBA and a proven sense of delivering operational excellence.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.