Facilities Manager

• Managing local client and CBRE budgets and report any out-of-line situations.
• Control and manage service charge accounts where appropriate, providing monthly report data to Account Manager.
• Ensure Client satisfaction by being responsible for achieving client SLA/KPI and driving acceptable service delivery performance.
• Strong lines of communication to user population on all BAU activity.
• Ensuring compliance with legislative, Client and CBRE health, Safety and environmental requirements.
• Project management – manage budget, planning and implementation of project. Work cross-functionally to solve problems and implement changes.
• Overall operational management within designated site area which may include Reception, Post room, Cleaning, Catering, Security, Technical Services & Specialist Sub Contractors.
• Managing all clients systems required within MSA between client and CBRE (Realm, Archibus, ServiceNow etc).
• Following all contractual requirements within the MSA between Citi and CBRE including procedures, policies, trainings, KPIs, CIP plan preparation, BOOT register etc.
• Maintain a motivated team by management and personal development of all local based staff.
• Performance Management.
• Establishment of in depth knowledge of client culture with particular focus on Real Estate and Site Organisation.
• Close liaison with Central support team to promote a consistent professional image of CBRE image and brand.
• Promote and sponsor a culture of continuous improvement and best practice.
• Manage resources both human and technical to maximise quality of services delivered.

If you are interested in this position, please send us your CV in english version.
We value all candidates. However will will contact only those who meet criteria.

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

facility management

English - Upper intermediate (B2)

Microsoft Office - Skillful

- Education (facility management or related branch) or completed training as a master / technician
- Proven, profound professional experience in a comparable position
- Several years of experience in an office / retail company
- Experience in the management and motivation of employees
- Good business management skills
- Flexible and capable of initiating change
- Ability to critically analyze and improve workflows
- Proactivity and self-motivation
- Excellent service orientation
- Good MS Office skills – accent to excel data consolidation and further analysis/outputs
- Good knowledge of the English language